We are sorry that cancellation charges and deposits have become necessary, but we have had too many “no-shows” resulting in empty tables we could have reserved for other customers.ĭue to the large number of requests, unfortunately we cannot guarantee window tables or specific areas when taking reservations, but we will do our best to accommodate your requests. We also may request a deposit to guarantee a table on on busy days. In the event that you do not show up, we may charge £15.00 per person. For bookings cancelled with less than four hours’ notice, we will charge £10.00 per person if we are unable to resell the table. We require at least four hours’ notice for every cancellation. You may continue your experience in the bar (Banjo and Oyster Box) or on the terrace (weather permitting at Oyster Box) for drinks after your meal. Should you wish to have a drink prior to being seated, please arrive earlier or change your reservation to a later time. Your table will be held for 15 minutes after which time it may be allocated to another customer. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience. We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. For tables booked at 1.30pm or later, or 8pm or later, your table will not be re-booked, but please do let us know if you’d like to stay for longer than two hours. Please contact us if you would like to stay at your table for longer than two hours and, if we have space available, we will do our best to accommodate you. Tables are available for two hours or such shorter time communicated to you in your booking confirmation, after which they will be re-booked for another customer.
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